1. Introduction

Welcome to Silkaura. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.silkaura.co.in.

By using our website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment information (processed securely via payment gateways)

  • Order history

  • Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations & updates

  • Improve our website experience

  • Send promotional emails (only if you opt-in)

We do not sell, rent, or trade your personal data.

4. Payment Security

All payments are processed through secure and encrypted payment gateways. Silkaura does not store your card details.

5. Cookies

We use cookies to:

  • Improve browsing experience

  • Analyze website traffic

  • Remember cart details

You can disable cookies in your browser settings.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access.

7. Your Rights

You may:

  • Request access to your data

  • Request correction of incorrect data

  • Request deletion of your data

For any privacy-related concerns, contact:
📧 [email protected]